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Employer Resources News Professional Development

University of Phoenix Professional Development hosts webinar on how organizations can integrate traditional titles with a skills-oriented approach 


May 14 webinar with Chief Learning Officer helps employers with navigating a skills-based shift to maximize talent potential and organizational agility   PHOENIX, May 2, 2024 — University of Phoenix Professional Development announces that it will lead a Chief Learning Officer (CLO) webinar for workplace leaders on navigating a skills-based transition in a hybrid approach that […]

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Healthcare Professional Development

Enhancing patient care and the connection to lifelong learning


Within the constant evolution of healthcare, where patient care is paramount, a workforce that embraces adaptability and continuous learning can be more important than ever. The American Organization for Nursing Leadership reports a staggering 69% of healthcare organizations identify staff recruitment and retention as their top challenge. Lifelong learning can empower healthcare professionals, specifically nurses […]

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Healthcare Professional Development

Building a service recovery culture in healthcare


In the dynamic world of healthcare, patient satisfaction remains a central focus. A single negative experience could potentially damage a patient’s relationship with your institution, which could also have a ripple effect on your reputation. An Accenture study found that U.S. hospitals that deliver “superior” customer experience achieve net margins that are 50% higher, on […]

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Healthcare Professional Development

How to improve your team’s customer service in healthcare


Healthcare providers often focus on outcomes. They try to make correct diagnoses and choose effective treatments that lead to the best possible outcome for the patient.    While patients desire a high level of care when visiting healthcare facilities, people’s expectations are complex and are typically informed by cultural and social factors, past experiences and the […]

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Healthcare Professional Development

The importance of lifelong learning for health professionals


Healthcare is a field marked by constant evolution, demanding that medical professionals continuously refine and expand their skill sets throughout their careers. For instance, as the industry undergoes digital transformation, proficiency in technology becomes increasingly essential.  This ongoing learning journey is crucial for nurses, doctors, and other healthcare practitioners as they progress in their careers. […]

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Healthcare Professional Development

The importance of effective communication in healthcare


Effective workplace dynamics rely heavily on communication. A team’s ability to clearly express feelings, boundaries and expectations can be vital for success in nearly every field.    Within healthcare institutions, whether they be academic medical centers or private clinics, effective communication is critical for the well-being of both staff and patients. When healthcare professionals communicate effectively […]

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Employer Resources Professional Development

Building a Skills Map: Charting Your Journey


Whether you’re an ambitious individual seeking career enhancement or a leader aiming to optimize your team’s performance, a skills map can be key to unlocking success. This powerful tool can help provide a clear picture of your current strengths and weaknesses, guiding you towards effective learning and development strategies. Define Your Journey The first step […]

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Employer Resources Professional Development

The 5 key steps to becoming a skills-based organization 


In today’s business landscape, the ability to swiftly adapt and stay ahead is no longer a mere aspiration –it can be the fuel for innovation and growth. The evolution from a conventional job-centered framework to a skills-based organization is pivotal for those seeking to harness the full potential of their workforce. Embracing this change isn’t […]

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Employer Resources Professional Development

What are the benefits to becoming a skills-based organization? 


To help support their workforce in a dynamic business environment, modern organizations may look for innovative strategies to help keep up. One approach that’s gaining momentum across multiple industries is the evolution towards becoming a skills-based organization. Embracing a skills-based approach can influence the way businesses operate by transforming the traditional understanding of work structures […]

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Employer Resources Professional Development

Transitioning from job titles to skills: training for a dynamic future  


For today’s modern businesses, the shift from traditional job-oriented training to skill-centric learning experiences has emerged as a defining strategy for organizational success. Embracing a skills-based approach transcends the boundaries of conventional training, focusing instead on tailored learning modules that address individual skill gaps and foster a culture of continuous growth. Explore multiple training approaches […]